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Last Updated: 3 Jun 2026 · Version 1.1
1.1 These Terms of Service (“Terms”) form a legally binding agreement between you (“you”, “Account Holder”, “parent”) and Kodwise OÜ, a private limited company incorporated in Estonia under registry code 17191501 (“Kodwise”, “we”, “us”, “our”). They govern your access to and use of our websites, learning platform, live lessons, AI assistant, community features, and related services (together, the “Services”).
1.2 By creating an account, completing a purchase, or otherwise using the Services, you confirm that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, our Cookie Policy, our Community Guidelines, and our Refund & Cancellation Policy, each of which is incorporated by reference. If you do not agree, do not use the Services.
1.3 These Terms apply to consumer use of the Services. Use of the Services by a school or organisation under a licence is governed by the separate Kodwise Schools Agreement and the applicable order, which prevail over these Terms to the extent of any conflict for that relationship. Teachers and staff using the Services on behalf of a school or organisation are business users, not consumers, and consumer-specific protections in these Terms do not apply to that use.
In these Terms:
• “Academy” means the self-paced online learning platform at academy.kodwise.org.
• “Account” means the account created and held by a parent or guardian through which the Services are accessed.
• “Child” / “Student” means a person aged 5–17 who uses the learning product under the Account Holder’s account and supervision.
• “Content” means courses, lessons, text, graphics, software, and other material we make available, excluding User Content.
• “Durable medium” means email or another medium that lets you store information addressed to you so you can access it unchanged.
• “Kodmigo” means our AI-assisted learning feature described in §15.
• “Live Lessons” means instructor-led online classes delivered via a third-party video platform.
• “Subscription” means a recurring paid plan (BASIC or PRO) or any paid add-on.
• “User Content” means projects, code, comments, and other material created or uploaded by a Child or Account Holder.
3.1 The Services are operated by Kodwise OÜ at the registered address stated in §28.
3.2 You can contact us at legal@kodwise.org for legal, privacy, and data-protection matters, support@kodwise.org for billing and support, and info@kodwise.org for general enquiries. Where these Terms require notice to us in writing, email to legal@kodwise.org is sufficient.
4.1 The Services teach coding to children aged 5–17. A parent or legal guardian who is at least 18 (or the age of legal capacity in their country) must create and hold the Account, accept these Terms, and make any payment. The Child uses the Services only under that Account and the Account Holder’s supervision.
4.2 By accepting these Terms you confirm that (a) you are an adult with legal capacity to contract; (b) you are the parent or legal guardian of each Child you add, or are otherwise authorised to consent on the Child’s behalf; and (c) the information you provide is accurate.
4.3 As the Account Holder you are the contracting consumer and are responsible for all use of the Services under your Account, including your Child’s use. We obtain parental consent for each Child and, for children under 13, verifiable parental consent before the child uses the Services, as described in the Privacy Policy.
4.4 Geographic availability and lawful use. The Services are operated from Estonia and offered primarily in the EU/EEA, the UK, Türkiye, and other markets where we make them available; they may not be appropriate or available in every country, and you are responsible for compliance with the laws of your location. By using the Services you confirm you are not located in, and will not use the Services in, a country subject to comprehensive EU/UN sanctions, and that you are not a person with whom dealings are prohibited under applicable sanctions law.
5.1 You are responsible, with reasonable supervision and to the extent permitted by law, for activity that occurs under your Account, including your Child’s use. You must keep your login credentials confidential and not share your Account beyond your household, except as expressly permitted.
5.2 You must notify us promptly at support@kodwise.org of any unauthorised use of your Account or any security breach.
5.3 We may limit the number of concurrent sessions per Account and apply other reasonable security controls.
5.4 You must provide and maintain accurate Account information. We may suspend or close Accounts that contain false information, breach these Terms, or are used unlawfully (see §12 and §21).
6.1 Academy — self-paced courses delivered on a subscription basis (FREE / BASIC / PRO), together with optional paid add-ons (for example, AI-assistant credit packs).
6.2 Live Lessons — instructor-led online classes delivered via a third-party video platform. Sessions may be recorded (see §16).
6.3 Community — Children may create and, at the Account Holder’s option, publish projects under a pseudonymous handle, and may comment on and remix permitted projects (see §14).
6.4 Kodmigo — an AI-assisted learning feature (see §15).
6.5 We continuously develop the Services. Features, courses, plan inclusions, quotas, and limits may change as we improve them; we will not materially reduce the core features of a paid plan during a period you have already paid for without offering a remedy (see §20 and §21.2).
6.6 Functionality and interoperability. The Services are cloud-based and require a compatible, up-to-date web browser and a stable internet connection. Some features (for example, in-browser code execution, Live Lessons, and Kodmigo) have additional device/browser requirements that we indicate where relevant. We do not apply technical protection measures beyond ordinary access controls. We will tell you before purchase of any material technical requirement or limitation that affects compatibility.
6.7 Accessibility. We want the Services to be usable by as many people as possible and aim, as far as reasonably practicable, to follow recognised accessibility guidance (such as WCAG 2.1 AA). As a micro-enterprise providing a service, we are currently exempt from the substantive requirements of the European Accessibility Act (Directive (EU) 2019/882, Art. 4(5)); this is a voluntary commitment, not a claim of EAA conformity, and our obligations may change as we grow. If you experience an accessibility barrier, contact legal@kodwise.org and we will try to provide the information or function in an accessible way.
7.1 Paid plans (BASIC and PRO) are recurring subscriptions that give access to the features described at the point of sale for the chosen billing period (monthly or annual).
7.2 The FREE plan is described in §8. Add-ons (such as AI-assistant credit packs) are charged as shown at the point of sale and are consumed as described for that add-on.
7.3 Plan inclusions, quotas (including AI-assistant usage limits), and any fair-use limits are shown at the point of sale and in your Account.
7.4 Beta / early-access features. We may offer features labelled beta, preview, or early access. These are provided “as is”, may change or be withdrawn, may be subject to additional terms shown at the time, and are excluded from any availability expectations for the core paid features.
8.1 The FREE plan is available at no cost and provides limited access (for example, the first module of courses, a limited number of projects, and limited AI-assistant usage). The FREE plan may change or be withdrawn.
8.2 Where a trial is offered, its scope, duration, and any conversion to a paid plan are disclosed at sign-up. We will tell you before a trial converts to a paid Subscription, where required by law, and the withdrawal rules in §13 apply from the start of the paid Subscription.
9.1 Prices are shown at checkout inclusive of any applicable taxes and may vary by region and currency. Paid Subscriptions are billed in advance for each billing period via our payment provider, Stripe. The total recurring price and billing frequency are shown before you are bound.
9.2 Auto-renewal. Your Subscription renews automatically at the end of each billing period at the then-current price until you cancel (see §11). By subscribing you authorise us (via Stripe) to charge your payment method for each renewal.
9.3 Renewal reminders and price changes. We will give you at least 30 days’ advance notice of any price change affecting your renewal; the change takes effect at your next renewal and you may cancel before it applies. For annual Subscriptions we will send a reminder before the renewal date. Where your country’s law requires specific pre-renewal reminders, we comply with them.
9.4 Taxes. Prices include applicable consumer taxes as shown at checkout. You are responsible for any taxes that apply to your purchase based on your location.
9.5 Failed payments. If a renewal payment fails, we may retry and may suspend paid access until payment succeeds, without prejudice to your right to cancel.
Payments are processed by Stripe. We do not store full card details. Your use of the payment flow is also subject to Stripe’s terms. We are responsible to you as the contracting party for the Services; we are not responsible for the internal operation of the payment provider beyond that role.
11.1 You can cancel at any time from Account → Billing, or by emailing legal@kodwise.org or support@kodwise.org.
11.2 Cancellation stops the next renewal. You keep access until the end of the period you have already paid for — we do not cut you off early.
11.3 Cancellation does not by itself delete your data; data handling on cancellation is described in the Privacy Policy and our retention schedule (see §20 and §21.5).
12.1 You and your Child must use the Services lawfully and only for their intended educational purpose. You must not, and must not allow anyone to:
• access the Services by automated means (bots, scrapers) except as we expressly permit, or harvest other users’ data;
• probe, scan, or test the vulnerability of, or breach or circumvent, any security or authentication measure;
• circumvent quotas, rate limits, paywalls, or plan limits, or share or resell access beyond your household;
• upload or transmit malware, or spam, flood, or otherwise disrupt the Services or other users;
• use the Services to build or train a competing product or service, or to copy our Content;
• reverse-engineer, decompile, or extract source code except to the extent the law does not allow that restriction;
• use the Services to harm, exploit, endanger, or inappropriately contact any child, or to share content prohibited by §14.4 or the Community Guidelines;
• misuse Kodmigo as described in §15.4, or attempt to defeat its safety measures.
12.2 Breach of this section is a material breach and may lead to removal of content, suspension, or termination under §21.
13.1 As an EU/EEA consumer you normally have a 14-day right of withdrawal for distance contracts under the Consumer Rights Directive (2011/83/EU), implemented in Estonian law. Information about this right, the conditions, time limit, and procedure for exercising it (including the model withdrawal form) is made available to you before purchase and on request from legal@kodwise.org.
13.2 The Services are digital content and digital services supplied immediately. When you start using a paid Service within the 14-day period, you expressly request that performance begin immediately and you acknowledge that you thereby lose your 14-day right of withdrawal once performance has begun, where the applicable withdrawal exception applies (including CRD Art. 16(a) and/or 16(m)), with confirmation on a durable medium as required by Art. 8(7). We capture this express request and acknowledgment at checkout, before access is granted; we provide confirmation of the contract — including this consent and acknowledgment — on a durable medium (by email) at the latest before performance begins; and we keep a record of it.
13.3 Subject to §13.1–13.2 and to mandatory consumer-protection law, fees already paid are generally non-refundable, and cancelling stops future renewals only (see §11). Self-paced Academy access is supplied as a digital service/content, while Live Lessons are a scheduled service (and recorded lessons are digital content). For an annual Subscription or for Live Lessons not yet delivered at the time you exercise a valid statutory right, any refund due will be calculated proportionately for the part not yet supplied.
13.4 Nothing in this section affects your mandatory statutory rights, including the digital-content conformity rights in §13A.
13.5 We may grant a refund at our discretion in exceptional cases (for example, a confirmed technical fault that prevented use). See the Refund & Cancellation Policy.
13.6 We keep a record of this consent and the durable-medium confirmation. The mandatory consumer-protection rules of your country of residence continue to apply (Rome I, Art. 6), and nothing in this section limits your conformity rights in §13A or a refund that is due for a confirmed technical fault, mis-description, or unfair term.
13A.1 Under the EU Digital Content Directive (2019/770), digital content and digital services must conform to the contract (objective and subjective conformity).
13A.2 If they do not conform, you are entitled, free of charge, to have them brought into conformity, and where that is impossible, disproportionate, or not done within a reasonable time, to a proportionate price reduction or to terminate the contract for non-trivial non-conformities.
13A.3 We will provide updates necessary to keep the Services in conformity for the relevant period. These remedies are in addition to your right of withdrawal (§13) and your other statutory rights.
14.1 Ownership. The Child and/or Account Holder retains ownership of User Content.
14.2 Licence to us. You grant Kodwise a worldwide, non-exclusive, royalty-free, sublicensable licence to host, store, reproduce, adapt (for technical purposes), and display the User Content within the Services, and — only where the Account Holder or Child chooses to publish — to show it in the community showcase under a pseudonymous handle, solely to operate and secure the Services. We will not use a Child’s User Content, name, image, voice, or video for marketing or promotional purposes without separate, specific parental consent. This licence ends when the User Content is deleted, except for copies retained in routine backups for a limited period and as required by law.
14.3 Publishing is optional and parent-controlled. Published projects appear under a pseudonymous handle — never the Child’s real name. The Account Holder can unpublish or delete User Content at any time.
14.4 Your responsibilities. You must not upload or publish User Content that is unlawful, harmful, infringing, hateful, sexual, violent, or unsafe for children, or that contains the personal data of other people. You confirm you have the rights needed to grant the licence in §14.2.
14.5 Moderation. Community content is subject to moderation under our Community Guidelines. We may remove or restrict User Content and may suspend or close Accounts that breach those rules or the law. We may also report illegal content or content that endangers a child to the appropriate authorities.
14.6 Reporting illegal or infringing content (notice and action). Anyone can report content via the in-product Report button or to legal@kodwise.org. A valid notice should include: enough detail to identify and locate the content; an explanation of why it is illegal or infringing (for intellectual-property claims, identification of the protected work and a statement that you are the rights-holder or authorised to act); and your contact details. We will assess notices in line with the EU Digital Services Act notice-and-action regime, act where appropriate, and inform the notifier and (where applicable) the content provider of our decision and the reasons. The content provider may submit a counter-statement. We operate a repeat-infringer policy and may restrict or remove accounts that repeatedly post infringing or illegal content. Where we remove or restrict User Content or an account, we will, where required, give the affected user a statement of reasons and an opportunity to appeal by contacting legal@kodwise.org, where a person will review the decision. Our single point of contact for content and moderation matters is legal@kodwise.org.
15.1 Kodmigo is an AI feature that provides coding hints and educational chat to support learning. It is powered by third-party AI providers and processes a Child’s questions and code (with direct personal identifiers removed before processing) to generate responses. Kodmigo is an AI system, not a person.
15.2 Kodmigo can make mistakes. Its outputs are educational suggestions, not authoritative or professional advice, and should not be relied on beyond learning support.
15.3 We apply safety measures (including content moderation and output filtering) and the Account Holder can disable Kodmigo per Child. Usage is subject to plan quotas and any add-on credits.
15.4 You must not use Kodmigo to generate or solicit unlawful, harmful, or unsafe content, or to attempt to circumvent its safety measures.
15.5 Child safety with AI. Kodmigo is clearly identified in the product as an AI assistant, in age-appropriate language; its outputs are learning suggestions and are not authoritative; children are asked not to enter personal information; the Account Holder can disable Kodmigo per Child; and AI interactions are subject to safety moderation and the safeguards described in our Privacy Policy.
16.1 How Live Lessons work. Live Lessons are instructor-led online classes delivered via a third-party video platform. When you enrol, you choose a fixed weekly day and time, and the class runs each week at that slot for the course term. The schedule and joining details are provided before the course starts. We tell you these characteristics before you purchase.
16.2 Attendance and lesson balance. Each scheduled lesson in your enrolled class is counted against your lesson balance whether or not the student attends, because the lesson is delivered at the agreed time and we reserve the instructor and class seat for the student. Arriving late does not extend a lesson. If a student misses a lesson, any available recording may be used for review; make-up lessons are provided only where stated in these Terms (see §16.3 — Kodwise-initiated changes).
16.3 Rescheduling and cancellations by us. Because the class runs on a fixed weekly schedule, individual lessons are not rescheduled at a parent’s request. Where Kodwise cancels or reschedules a scheduled Live Lesson (for example, instructor unavailability), we will use reasonable efforts to provide a make-up live lesson first and, where a live make-up is not reasonably possible or the lesson format makes it appropriate, we will provide access to a lesson recording or equivalent learning material. We may offer exceptions at our discretion, but doing so does not create a right to future rescheduling.
16.4 Freezing (pausing) your enrolment. You may freeze (pause) your enrolment during the course term by giving at least one week’s notice, for up to 3 months in total per course term. While frozen, no lesson balance is deducted and your enrolment is suspended; when you return, you continue from where you left off, subject to class availability and appropriate level placement.
16.5 Recordings. Lessons may be recorded for quality, safety, learning review, and parent updates. Where we record, we rely on the lawful basis and consent set out in the Privacy Policy. Recordings are available for a limited period only and are then deleted in line with our retention schedule (see the recordings and retention sections of our Privacy Policy) — they are not kept indefinitely (for example, live-class video held by the video platform is automatically deleted after the period stated in our Privacy Policy). You must not separately record, copy, or redistribute Live Lessons or recordings without our consent.
16.6 Refunds. Refunds for Live Lessons are governed by §11 (cancellation) and §13 (withdrawal and refunds): where a valid statutory right applies, any refund for lessons not yet delivered is calculated proportionately, without a penalty fee.
The Services rely on third-party providers (for example, the payment provider, video platform, and AI providers). Their services are subject to their own terms, and we are not responsible for them beyond our role as controller and/or contracting party. This does not affect our responsibility to you, as the provider of the Services, for supplying them in conformity with these Terms and applicable consumer law. Links to third-party sites are provided for convenience and are not endorsements.
18.1 The Services and all Content (excluding User Content) are owned by Kodwise or its licensors and are protected by intellectual-property and other laws.
18.2 We grant you a limited, personal, non-exclusive, non-transferable, revocable licence to access and use the Services and Content for their intended educational purpose only. All rights not expressly granted are reserved.
18.3 You must not copy, modify, distribute, sell, lease, reverse-engineer, scrape, or create derivative works from the Services or Content except as permitted by law or with our prior written consent (see also §12).
18.4 “Kodwise” and “Kodmigo” and our logos are our trademarks; you may not use them without our consent.
18.5 Open-source components. The Services include third-party open-source software (for example, the coding editors and runtimes we embed). That software is licensed to you under its own open-source licences, which govern your use of those components; the relevant notices are available on request from legal@kodwise.org.
We may use feedback you voluntarily provide to improve the Services, without obligation to compensate you, provided we do not use your personal data except as described in the Privacy Policy.
Your personal data is processed in accordance with our Privacy Policy and Cookie Policy, which explain what we collect, the legal bases, sub-processors, international transfers, retention, and your rights. By using the Services, you acknowledge that your personal data will be processed as described in those policies.
21.1 Availability. We aim to keep the Services available but do not guarantee uninterrupted or error-free operation. We may perform maintenance and may modify or discontinue features. We target high availability but do not provide a consumer uptime SLA.
21.2 Changes to the Services. We may change the Services for legitimate reasons (for example, to improve them, for security, or to comply with law). We will not materially degrade the core paid features during a paid period without offering a reasonable remedy, and we will keep the Services in conformity as required by §13A.
21.3 Suspension/termination by us. We may suspend or terminate your access (in whole or part) for breach of these Terms (including §12), legal reasons, risk to others (including child safety), non-payment, or misuse. Where proportionate and lawful, we will give notice and, for fixable breaches, an opportunity to cure.
21.4 Termination by you. You may stop using the Services and cancel at any time (see §11). On termination, your right to use the Services ends and your data is handled per the Privacy Policy and retention schedule.
21.5 Effect of termination. Sections that by their nature should survive (including §14.2 last sentence, §18, §19, §22–26, and §27) survive termination.
22.1 Except for warranties and rights that cannot be excluded under applicable law (including mandatory consumer rights and the conformity rights in §13A), the Services and Content are provided “as is” and “as available”. This does not override your statutory rights, which prevail over this section.
22.2 We do not guarantee any particular learning outcome, result, or qualification. Completion certificates are not accredited qualifications.
23.1 Nothing in these Terms excludes or limits our liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, for breach of your mandatory consumer rights (including §13A), or under applicable data-protection law to the extent it cannot be limited.
23.2 We are responsible for loss you suffer that is a foreseeable result of our breach of these Terms or our negligence. We are not liable for loss that is not reasonably foreseeable, for loss caused by events outside our reasonable control, or for business losses (the Services are for personal, educational use, not business use).
23.3 We do not seek to cap our liability to consumers for foreseeable loss caused by our breach. Any limitation that applies as a matter of law applies; we do not impose a fixed monetary cap on a consumer’s claim for foreseeable loss. (A negotiated liability cap applies only to business customers under the Schools Agreement.)
23.4 Our responsibility for third-party services is described in §17.
This section applies mainly to business users and to serious misuse by consumers, to the extent permitted by law. To the extent permitted by law, if you use the Services in breach of these Terms in a way that causes us loss (for example, unlawful use, infringement, or uploading prohibited content), you will be responsible for the reasonable, foreseeable losses we suffer as a result. This does not limit your mandatory consumer rights.
25.1 If you have a complaint, contact legal@kodwise.org first. We will acknowledge your complaint within 5 business days and aim to resolve it within 30 days.
25.2 Alternative dispute resolution. If we cannot resolve a dispute, an EU/EEA consumer may refer it to the Estonian Consumer Disputes Committee (tarbijavaidluste komisjon) at the Consumer Protection and Technical Regulatory Authority (Tarbijakaitse ja Tehnilise Järelevalve Amet), Endla 10a, 10122 Tallinn, Estonia — info via komisjon.ee. A consumer may refer a dispute to this body; we will respond to and cooperate with any such proceedings that fall within its competence. (Note: the European Commission’s online ODR platform was discontinued in 2025 and is no longer available.)
25.3 Nothing here prevents you from bringing proceedings in the courts available to you as a consumer.
26.1 These Terms and any dispute arising from them are governed by Estonian law, without prejudice to the mandatory consumer-protection rules of your country of residence (Rome I, Art. 6).
26.2 Disputes are subject to the courts of Estonia, except that EU/EEA consumers retain the right to bring proceedings in the courts of their country of residence and to the protection of its mandatory rules.
27.1 Changes to these Terms. We may update these Terms for legitimate reasons (for example, changes to the Services, the law, or our practices). We will give at least 30 days’ advance notice of material changes (for example, by email or in-product notice). Continued use after the changes take effect means you accept them; if you do not accept, you may cancel. For changes that materially disadvantage you, you may cancel before they take effect; price changes are governed by §9.3 (advance notice and the right to cancel before the change applies).
27.2 Assignment. You may not transfer your rights or obligations without our consent. We may transfer ours to a successor (for example, on a merger or reorganisation) without reducing your rights.
27.3 Entire agreement. These Terms and the documents they incorporate are the entire agreement between you and us regarding the Services and supersede prior arrangements on that subject.
27.4 Severability. If any provision is found unenforceable, the rest remains in effect, and the unenforceable part is modified to the minimum extent needed to make it enforceable while preserving its intent.
27.5 Waiver. A failure to enforce a provision is not a waiver of it.
27.6 Force majeure. We are not liable for failure or delay caused by events beyond our reasonable control.
27.7 Notices. We may give you notices by email to your Account address or by in-product notice. You give us notice by email to legal@kodwise.org.
27.8 Language. We may provide these Terms in several languages for convenience. The English version prevails in case of conflict, except where mandatory law gives you the right to rely on the version in your own language.
Kodwise OÜ
Ahtri tn 12, Kesklinna linnaosa, 15551 Tallinn, Harju maakond, Estonia
legal@kodwise.org (legal/privacy) · support@kodwise.org (billing/support) · info@kodwise.org (general)
