Terms of Service

Last Updated: 18 Oct 2025

These Terms of Service (“Terms”) govern your use of the websites, mobile applications, and educational services provided by Kodwise OÜ (“Kodwise”, “we”, “us”, or “our”). By accessing or using our services, you agree to be bound by these Terms and our Privacy Policy and Cookie Policy. If you do not agree, please do not use our platform.

1. COMPANY INFORMATION

Kodwise OÜ
Registry code: 17191501
Address: Viru väljak 2, 10111 Tallinn, Estonia
Email: info@kodwise.org
Website: https://kodwise.org

2. SCOPE OF SERVICES

Kodwise provides online education via live classes, self-paced AI-assisted modules, and mobile applications (collectively, the “Services”). The Services are intended for children and young learners; parents/legal guardians create and manage accounts and are parties to any purchase. Teachers and Kodwise instructors access the platform under separate agreements.

3. ELIGIBILITY & USER ACCOUNTS

Parents must create/manage accounts on behalf of their children and ensure information is accurate and kept up to date. You are responsible for safeguarding credentials and for all activity under your account. Kodwise may suspend or terminate accounts that violate these Terms, applicable laws, or acceptable use standards (Section 12).

4. PLANS, SUBSCRIPTIONS & PRICING

We offer one-time packages and recurring subscriptions. Subscriptions renew automatically at the then-current price and billing cycle unless cancelled before the end of the current term. You can cancel renewal anytime via your account or by emailing info@kodwise.org; cancellation takes effect at the next renewal (no partial refunds for unused time unless required by law). We will provide reasonable prior notice of material price changes. All prices include applicable taxes unless stated otherwise.

5. PAYMENTS

Payments may be made via Stripe or bank transfer (IBAN). Services activate after payment confirmation. In case of failed or delayed payment, we may suspend access until paid. You authorize us (or our payment processor) to store and continue billing your payment method for recurring charges until you cancel.

6. CANCELLATION, WITHDRAWAL & REFUNDS (EU CONSUMERS)

EU consumers have a 14-day right of withdrawal from the date of purchase without giving any reason. To exercise, contact info@kodwise.org. If you request or access paid course materials or attend a class during this period, we may deduct a pro-rata amount for Services provided. Refunds are issued to the original payment method. This does not affect mandatory consumer rights.

7. FREEZE (PAUSE) POLICY

You may freeze your membership for up to three (3) months per 12-month period by emailing info@kodwise.org before the next billing date. During a freeze, lessons are paused and remaining rights preserved; if you access the platform or attend classes during a freeze, the freeze benefit is void. Missed lessons due to absence are not refundable.

8. INTELLECTUAL PROPERTY & STUDENT PROJECTS

All Kodwise content (text, videos, lesson recordings, designs, materials) is the exclusive property of Kodwise OÜ and protected by IP laws. Students retain full ownership of original projects they create (e.g., code, games, artwork). By uploading or showcasing a student project within the Services, you grant Kodwise a non-exclusive, royalty-free, worldwide license to display the project for educational, evaluation, or promotional purposes with appropriate credit to the student. You may withdraw this license for future uses by written notice; prior publications may remain available.

9. THIRD-PARTY SERVICES

The Services may integrate third-party tools (e.g., video conferencing, analytics, payments). Your use of such tools may be subject to their separate terms. We are not responsible for third-party outages or changes, but will use reasonable efforts to provide suitable alternatives where feasible.

10. CLASS CHANGES, RESCHEDULING & MAKE-UPS

We may substitute instructors, reschedule classes, or perform maintenance as reasonably required. Where a session is cancelled by Kodwise, we will offer a make-up class or equivalent lesson credit.

11. LIABILITY LIMITATION & DISCLAIMER

The Services are provided “as is” without a guarantee of uninterrupted or error-free operation. To the maximum extent permitted by law, Kodwise is not liable for: (i) internet/power outages, third-party platform failures (e.g., Zoom, payment gateways), or events beyond our reasonable control; (ii) any indirect, incidental, or consequential damages; and (iii) amounts exceeding the fees you paid for the specific course/service giving rise to the claim. Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, wilful misconduct, or where otherwise not permitted by applicable law. Your statutory consumer rights remain unaffected.

12. ACCEPTABLE USE

You agree not to: (a) use the Services for unlawful/harmful purposes; (b) disrupt classes or harass instructors/participants; (c) attempt to copy, reverse-engineer, or exploit the platform; (d) upload content that infringes third-party rights. Kodwise may suspend or terminate accounts for violations, without refund where permitted by law.

13. DATA PROTECTION

We process personal data as described in our Privacy Policy. Children’s data is processed only with verified parental consent. We use cookies/analytics per our Cookie Policy.

14. FORCE MAJEURE

We are not liable for delay or failure to perform due to events beyond our reasonable control, including but not limited to acts of God, natural disasters, war, strikes, governmental actions, widespread internet outages, or failures of third-party providers. We will take reasonable steps to mitigate effects.

15. CHANGES TO SERVICES & THESE TERMS

We may update the Services and these Terms to reflect legal, technical, or operational changes. Updated Terms will be posted with a new “Last Updated” date. If changes are material and adverse to subscription users, we will provide reasonable prior notice; continued use after the effective date constitutes acceptance.

16. DISPUTE RESOLUTION & ODR

We aim to resolve complaints promptly—please contact info@kodwise.org. EU consumers may also use the European Commission’s Online Dispute Resolution (ODR) platform at ec.europa.eu/consumers/odr.

17. GOVERNING LAW & JURISDICTION

These Terms are governed by the laws of the Republic of Estonia. Disputes shall be subject to the exclusive jurisdiction of the Harju County Court (Tallinn). If you are a consumer residing in the EEA, you may benefit from mandatory protections of your local law and may bring a claim in your local courts where required by applicable law.

18. MISCELLANEOUS

Assignment. We may assign these Terms in connection with a merger, acquisition, or sale of assets. You may not assign without our prior written consent.
Severability. If any provision is held invalid or unenforceable, the remaining provisions remain in full force and effect.
Entire Agreement. These Terms constitute the entire agreement between you and Kodwise regarding the Services and supersede prior understandings on the same subject.

CONTACT

Kodwise OÜ
Viru väljak 2, 10111 Tallinn, Estonia
Email: info@kodwise.org

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